Cancellation notices for the province where the job is

How does Quotebird know which province’s rules apply?

It follows the job: the estimate’s job address, else the customer’s, else yours. These rules protect consumers, so a business customer’s estimate goes without them.

When a rule needs a fact only you have, the estimate’s Job section asks for it in one tap, such as Met at the property. Leave one blank and Quotebird takes the answer that protects the customer most, and lets you send anyway.

What goes on an Ontario or BC estimate signed at the home?

In Ontario, an agreement made in person away from your place of business and worth more than $50 carries “Your Rights under the Consumer Protection Act, 2002” above the signatures, whoever invited whom. A 12-point bold line on page one tells the customer where to find it. The statement gives them 10 days after they receive a copy to cancel, with a paragraph on returning goods when the job supplies any.

In British Columbia, a contract of $50 or more entered into at the home gets Schedule A, “Consumer’s Right to Cancel”, with its own pointer on the first page. Both provinces’ texts are copied unchanged from their regulations.

What about a furnace, an air conditioner or a water heater?

In Ontario, British Columbia and Québec, Quotebird treats selling or renting heating, cooling and water equipment at the home as banned unless the customer called you to buy or rent it. For an HVAC or plumbing business, the estimate asks whether the job sells or rents such equipment and, unless you answer No, How did this visit come about? Only Customer called me to buy or rent it lifts the ban, kept with the time.

Until then the estimate shows Can’t be sold at the home and can’t be sent: of all the local rules, it’s the only one that stops sending. In Ontario, a sale the ban allows becomes the agreement O. Reg. 8/18 sets out, with the government’s cover page in front, unchanged.

Is the deposit held while the customer can cancel?

Not in Ontario or British Columbia: once the customer has signed, the deposit can be paid from the link. If they cancel, the statement they signed gives you 15 days to refund them.

Deposit limits follow the province. In British Columbia a contract agreed at the home allows $100 or 10% of the price, whichever is less, and in Saskatchewan a renovation agreed there allows up to 15% until the cancellation period ends; Quotebird lowers the deposit to fit. Ontario’s 10% is guidance, so you only get a warning.

What about Alberta, Saskatchewan and the other provinces?

Quotebird prints the cancellation texts of Ontario, British Columbia and Québec. Elsewhere, Before you send says Some texts aren’t printed yet; add your province’s text or PDF once under Your notices in Settings and it prints on every estimate for a consumer there. In Alberta, you’re also reminded that payment before the work on a job sold at the home needs a prepaid contracting licence.

Can the customer sign before I start the job?

Yes, in Ontario and British Columbia. On the Invoices tab, tap New, then Start work. The customer reads the estimate on your phone with their right to cancel, signs, and Quotebird emails them the signed copy.