Deposits and progress payments, within your state’s cap

Set your deposit, add progress payments for the bigger jobs, and Quotebird checks the deposit against the cap in the job’s state. Over the limit, it comes down by itself and the rest moves to completion.

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The customer’s page for a quote: the items, the total including GST and a deposit due once the time to cancel is over.

How much deposit can a tradie take?

It depends on the state the job is in, and Quotebird applies that state’s cap on home building work for you. New South Wales: 10%. Victoria: 10% under $20,000 and 5% from $20,000, then 10% for contracts made from 31 March 2027. Queensland: over $3,300, 10% under $20,000 and 5% from $20,000. Western Australia: 6.5% on contracts above $7,500 and below $500,000. South Australia and Tasmania: 5% on work of $20,000 or more.

Some jobs get a warning instead. In New South Wales, plumbing, gas, electrical or air conditioning work on its own sits outside the cap, so plumbers, sparkies and air con techs are warned rather than capped. In the Northern Territory, a job over $25,000 that builds a home or adds floor area gets a warning about the 5% limit. The ACT has no cap in Quotebird.

How do I set the deposit and progress payments?

Settings → Default deposit sets what new quotes ask for: none, 10%, 20%, 25%, 30% or 50%. If that’s more than the state allows on a job, the quote asks for less by itself and shows Lowered from the amount you set.

For progress payments, tap Add a payment in the Payment plan and choose When materials are delivered or a Stage payment named for the milestone, like “Retaining wall built”. Each is a percentage or an amount, and On completion takes the rest.

A hedge and a garden bed, signed on site

Jess Taylor is the landscaper in New South Wales from this site’s screenshots, a demo business we built for them. Liam Nguyen signed her quote on her phone at his place in Lilyfield:

The quote

  • Hedge trimming
  • Garden bed planting
  • Shrub (200 mm pot)
  • Mulch

The payment plan

  • Total: $907.50, GST included
  • Deposit: $90.75, 10% of the total, due once the time to cancel is over
  • On completion: $816.75

The note under the plan

  • New South Wales allows a deposit of up to 10% on home building work: $90.75 here.

Jess asks for 10%, right at the New South Wales limit, so nothing came down. Because Liam signed on site, it’s an unsolicited consumer agreement: the deposit waits out the 10 business days, counting the state’s public holidays, and the plan says so.

The first page of a quote PDF with the Important Notice to the Consumer and its 10-business-day right to cancel.

What happens to the money a cap takes off the deposit?

It moves to completion, and the note under the plan names the state’s limit with the dollar figure. Where the quote has materials, a button offers to add them as a payment When materials are delivered, so the turf, pavers or plants can be paid for when they arrive instead of at the end.

Does the cap apply to every job?

No. The caps protect people having work done on their home, so Quotebird leaves out business customers, business premises, cleaning and car repairs. Smaller jobs in Queensland, Western Australia, South Australia and Tasmania fall under the thresholds above and keep the deposit you set.

When does the customer pay?

With Stripe set up, Quotebird issues the deposit invoice as soon as the customer accepts, and they pay by card on the same page. If the deal is an unsolicited consumer agreement, the deposit waits until the 10 business days are over, and the customer gets the link by email once it opens.

Each progress payment is billed from the quote: under Invoices, tap Materials delivered or Mark as done beside it, then send the invoice. The Final invoice takes off every progress invoice already sent.

Questions

Is GST part of the deposit?

Yes. Percentages are worked out on the quote’s total, GST included, and so are the state caps.

Can I record a deposit paid by bank transfer?

Yes. Open the deposit invoice, tap Record payment and choose transfer, cash or other. The invoice shows what’s left, and you can share a receipt.

Is this legal advice?

No. Quotebird applies the state caps it knows to your quotes and explains them under the plan; it isn’t legal advice.

Step by step, with every button

Questions? Write to us at support@quotebird.app.